Privacy Policy
TESTAHLEEN is committed to protecting your privacy. This policy explains what information we collect when you use the store, and how we use and protect it.
Information we collect
Your name, mobile number, email address and delivery address when you place an order.
Order information: the pieces ordered, sizes, order value and shipping status.
Account information if you create an account in the store.
General technical information such as browser type, device and pages visited.
Payments
Payments are processed through the payment providers approved on the Zid platform. We do not store your full bank card details in the store.
Delivery providers
We share your name, address and mobile number with the courier for the sole purpose of delivering your order.
Customer support
We use your information to answer your enquiries, process exchange and return requests, and follow up on shipments.
Cookies and analytics
The store uses cookies and analytics tools to improve the browsing experience and measure store performance. You can control cookies from your browser settings.
Marketing messages
We only send you marketing messages if you have consented to receive them, and you can unsubscribe at any time.
Third-party processors
We work with third parties to operate the store, such as the Zid platform, couriers and payment providers, and we share your information with them only to the extent needed to provide the service.
Information security
We take reasonable measures to protect your information from unauthorised access. However, no method of transmission over the internet can be guaranteed to be completely secure.
Your rights
You may request access to your information, ask us to correct it, or ask us to delete your account, by contacting us using the details below.
Changes to this policy
We may update this policy from time to time, and the version published in the store applies.
Contact us
For any question about privacy, contact us by email at [email protected] or by phone on +966556834323.